WE ARE HERE TO HELP
In our day to day operations, there are a few things that we get asked quite often. Find answers to commonly asked questions below.
Work We Do
Yes – we strive to be as confidential as possible. We are very aware of privacy and we perform all of our work professionally and discreetly.
Yes. This is one of our main services. We welcome enquiries from Solicitors, Executors, Accountants and members of the public dealing with all matters relating to estate administration and probate valuation of property or house contents for IHT calculations.
No. AB Estate Solutions offers a complete and comprehensive range of services related to house and property clearance.
You can find detailed information on our Services Page.
Yes, we deal with many clients who do not live in the UK. With the advent of VoIP technologies, and software such as Skype and FaceTime, the world has become more connected than ever before. We are happy to be your feet on the ground and take care of a clearance without you having to come to the UK.
Yes, we have a fully qualified locksmith.
No, we do not. It is important to us that we provide the best service that we can, we can only provide this by instructing and using our own contractors and overseeing the work.
Billing/Pricing
Standard Payment Terms: On completion of work or by prior arrangement.
We accept cash, cheque, bank transfer, or the following:
Yes. We carry:
- Third Party Liability Insurance
- In Transit Insurance
- Goods In Storage Insurance
Yes. After viewing the work that is to be undertaken, we provide a written quotation explaining all of the options and costs involved.
This is a service that we charge for. Charges are based on the time it takes to view and compile the valuation.
No. Quotations are always without cost or obligation.
We do charge for our services, and we will advise you of our charges.
Personal Items
Yes, we can quote to deliver your items. We then handle the whole process from start to finish.
Just as with any sensitive documents or photographs, any financial documents discovered are also saved and brought to the attention of the client.
No, we do not buy items from our clients. Part of our service to our clients is to identify items of value, and if required place them into auction for (and on behalf of) the client. This enables the client to realise the correct monies for the items.
Yes, we can provide storage both short term and long term. See our Services Page for more information.
Yes, we are able arrange shipping worldwide through a reputable shipping agent. W will pack and oversee the entire process from start to finish.
Recycling Etc.
WEEE (Waste from Electrical and Electronic Equipment) is a complementary directive outlining the treatment, recovery, recycling and disposal of electric and electronic equipment, and their packaging.
You will often see these symbols: 
Yes, as much as possible. See our page on the environment to see how we plan & structure our recycling efforts.
No! Every clearance job is done carefully and respectfully. There are some companies will smash up furniture on the drive to save time and save space in their vehicles.
If we need to dismantle a large piece of furniture (wardrobe, etc.) to safely remove it from the property we will consult you prior.
We do not remove asbestos, chemicals, explosives or any hazardous chemicals. We will advise you if we find any while we are clearing the property, or point them out during the quotation.
We recycle as much as possible – what has to be disposed of is taken to Licensed Waste Disposal Sites. From there the items are further sorted and recycled into their core components. See our page on the environment to learn more.
