OUR ETHICS POLICY
The basis of our Ethics Policy is born from our idea that we treat people as we would like to be treated ourselves. As in our private lives, we act fairly, honestly and directly whenever possible, without detriment to ourselves, our peers or our clients.
AB Estate Solutions requires all of their managers and staff to conduct themselves according to the highest ethical standards possible and to comply with our Ethics Policy at all times.
8 STEPS TO EXCELLENCE
1. WORKPLACE SAFETY
AB Estate Solutions will provide a healthy and safe working environment for their employees and protect them from abuse and harassment. It shall not discriminate by gender, race, religion, disability or sexual orientation.
2. INTEGRITY
We will provide our services to all of our clients with the same integrity that we would hope to receive ourselves. It is critical we uphold a robust duty of care particularly in the disposal and distribution of items.
3. HONESTY
Our business relies the honesty of the management, staff and any contractors or trades we employ. Honesty produces trust – trust in ourselves and in all those around us.
4. TRANSPARENCY
We will discuss and explain our services in an open and clear manner with our clients, while at the same time guarding against disclosure and intrusion.
5. CONFIDENTIALITY
AB Estate Solutions will be responsible for maintaining the confidentiality of information entrusted to them as a result of their communication with it’s clients. The sensitive nature of the clearance service industry requires that everyone at AB Estate Solutions be continuously aware of the confidential nature of the information to which they may have access.
6. RESPECT
AB Estate Solutions will behave ethically and respectfully at all times. Respect for the human dignity, autonomy, privacy, rights, and interests of their clients and employees is paramount. They shall remain courteous and treat all people with equal respect and dignity regardless of sex, race or national origin.
7. FAIRNESS
AB Estate Solutions management, staff and contractors will act in a fair and courteous manner in our business interactions at all times.
8. RESPONSIBILITY
The services we provide cannot be undertaken, without being responsible to our clients and to each other. This responsibility includes every aspect of each project under our control. The correct insurances, safety practices, equipment, expertise and accountability must always be in place.
